Canon CR-N500: A Dynamic 4K PTZ Camera for Productions and Streaming
If you are looking for a high-quality PTZ (pan-tilt-zoom) camera that can deliver stunning 4K video for your productions and streaming projects, you might want to check out the Canon CR-N500. This dynamic PTZ camera is designed to fit into any multi-camera shoot, matching the color depth and visual look of professional cameras. It also offers smooth motion, fast and accurate autofocus, optical image stabilization, and support for major IP streaming and control protocols. In this article, we will take a closer look at what makes this camera stand out among other PTZ cameras. We will also show you how to download the latest software and drivers for it from Canon's website. Finally, we will give you some tips on how to use it for different scenarios.
What is the Canon CR-N500?
The Canon CR-N500 is a 4K PTZ camera that was launched in 2021 as part of Canon's remote network cameras series. It is aimed at productions and video streaming applications that require high-end image quality and performance. The camera has a 1" CMOS sensor with Dual Pixel CMOS AF technology that can capture up to UHD 4K30 or 1080p60 video. It also has a 15x optical zoom lens with a wide-angle view of 73 degrees (horizontal) and an aperture range of f/2.8-f/4.5. The lens has a 9-bladed iris diaphragm that creates smooth out-of-focus backgrounds. The camera also has an optical image stabilizer that reduces shake and vibration.
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The camera has a sleek design that comes in satin black or titanium white colors. It stands 11 inches tall and weighs about 6.6 pounds. It has a responsive pan and tilt mechanism that can rotate horizontally by 170 degrees and vertically by 120 degrees. It also has variable pan and tilt speeds from 0.1 to 100 degrees per second. The camera has multiple video output options, including HDMI, SDI, and IP. It supports IP multi-stream video distribution using RTMP, RTSP, NDI, and SRT protocols. It also supports IP remote control and operation using the Canon RC-IP100 controller, a web browser, or a smartphone app.
Sensor and Lens
One of the main advantages of the Canon CR-N500 is its large 1" CMOS sensor that has a resolution of 13.4 megapixels. This sensor is much bigger than the typical 1/2.3" or 1/2.8" sensors found in most PTZ cameras. This means that it can capture more light and produce sharper and clearer images with less noise and better dynamic range. The sensor also has a high sensitivity of up to ISO 25600, which enables it to perform well in low-light situations.
The sensor is paired with a 15x optical zoom lens that has a 35mm equivalent focal length range of 25.5-382.5mm. This lens covers a wide range of shooting angles, from wide-angle shots to close-ups. The lens also has a fast aperture of f/2.8 at the wide end and f/4.5 at the telephoto end, which allows it to create shallow depth of field effects and isolate subjects from the background. The lens also has a 9-bladed iris diaphragm that creates smooth bokeh (out-of-focus areas) and natural-looking highlights.
The lens also has an optical image stabilizer that compensates for camera shake and vibration, especially at longer focal lengths. The stabilizer has three modes: standard, dynamic, and powered. The standard mode is suitable for most situations, while the dynamic mode is effective for moving shots or handheld operation. The powered mode is ideal for extreme telephoto shots or when using a tripod.
Image Quality and Autofocus
The Canon CR-N500 can record video in various formats and resolutions, depending on the output option and the image quality mode selected. The camera has four image quality modes: standard, high quality, priority low delay, and priority low bandwidth. The standard mode offers a balance between image quality and latency, while the high quality mode delivers the best image quality possible with minimal compression artifacts. The priority low delay mode reduces latency to less than 100 ms, while the priority low bandwidth mode reduces bandwidth consumption to less than 10 Mbps.
The camera can output video in UHD 4K (3840 x 2160) at up to 30 fps or Full HD (1920 x 1080) at up to 60 fps via HDMI or SDI. It can also output video in Full HD or lower resolutions via IP using RTMP, RTSP, NDI, or SRT protocols. The camera supports H.264 and H.265 codecs for IP streaming, as well as MJPEG for web browser viewing.
The camera also has various gamma settings that affect the contrast and color reproduction of the video. The camera has four gamma settings: standard, wide DR (dynamic range), Canon Log 3, and HDR PQ (perceptual quantization). The standard gamma setting is suitable for most situations, while the wide DR gamma setting expands the dynamic range to capture more details in highlights and shadows. The Canon Log 3 gamma setting provides a flat image that preserves more information for post-production grading. The HDR PQ gamma setting enables the camera to record video in HDR (high dynamic range) format that can be displayed on compatible HDR monitors or TVs.
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The camera also has a Dual Pixel CMOS AF system that provides fast and accurate autofocus performance in any lighting condition. The Dual Pixel CMOS AF system uses phase-detection pixels on the sensor to measure the distance and direction of the subject and adjust the focus accordingly. The system also supports face detection and tracking, which can automatically recognize and follow human faces in the frame. The system also allows manual focus adjustment via the remote controller or the web browser.
Pan and Tilt
The Canon CR-N500 has a smooth and responsive pan and tilt mechanism that can move the camera horizontally by 170 degrees and vertically by 120 degrees. The camera also has variable pan and tilt speeds from 0.1 to 100 degrees per second, which can be adjusted via the remote controller or the web browser. The camera also has preset positions that can be stored and recalled with a single button press.
The camera's pan and tilt mechanism is designed to minimize noise and vibration during operation, which is important for audio recording and streaming applications. The camera also has a silent mode that reduces the noise level even further by lowering the pan and tilt speed to 20 degrees per second. Video Output and Streaming
The Canon CR-N500 has multiple video output options that can suit different needs and preferences. The camera has an HDMI port and a 3G-SDI port that can output video in UHD 4K or Full HD resolutions. The HDMI port supports HDMI 2.0 and can output up to 4K30 or 1080p60 video. The 3G-SDI port supports SMPTE 424M and can output up to 1080p60 video. The camera also has an audio input jack that can accept a microphone or a line-level input.
The camera also has an RJ45 port that can output video via IP using various streaming protocols. The camera supports RTMP, RTSP, NDI, and SRT protocols for IP streaming. RTMP (real-time messaging protocol) is a common protocol for streaming to platforms like YouTube, Facebook, Twitch, etc. RTSP (real-time streaming protocol) is a standard protocol for streaming to media players or servers. NDI (network device interface) is a high-quality protocol for streaming to NDI-compatible devices or software. SRT (secure reliable transport) is a low-latency protocol for streaming over unreliable networks.
The camera can output up to four IP streams simultaneously, each with different resolutions, bitrates, and codecs. The camera supports H.264 and H.265 codecs for IP streaming, which offer high compression efficiency and quality. The camera also supports MJPEG codec for web browser viewing, which offers low latency and compatibility. The camera can stream video in Full HD or lower resolutions via IP, depending on the image quality mode and the bandwidth available.
Remote Control and Operation
The Canon CR-N500 can be remotely controlled and operated using various methods and devices. The camera supports IP remote control using the Canon RC-IP100 controller, a web browser, or a smartphone app. The Canon RC-IP100 controller is a dedicated device that can control up to 100 Canon PTZ cameras via IP. It has a joystick, a zoom rocker, buttons, and a touchscreen that can control the camera functions and presets. It also has an HDMI output that can display the camera's video feed.
The web browser method allows the user to access the camera's web interface using any device with a web browser, such as a computer, tablet, or smartphone. The web interface provides access to the camera settings, functions, presets, and video feed. The user can also download the software and drivers for the camera from the web interface.
The smartphone app method allows the user to control the camera using the Canon Camera Connect app, which is available for iOS and Android devices. The app connects to the camera via Wi-Fi or Bluetooth and provides access to the camera settings, functions, presets, and video feed. The app also allows the user to transfer images and videos from the camera to the device.
How to Download Canon CR-N500 Software and Drivers
In order to use the Canon CR-N500 camera properly, you need to download and install the latest software and drivers for it from Canon's website. The software and drivers will enable you to connect the camera to your computer or network, update the firmware, adjust the settings, and use the web interface. Here are the steps on how to download and install the software and drivers for the camera:
Downloading from Canon's Website
Go to and select your region and country.
Click on "Support" in the top menu bar and then click on "Software & Drivers".
Type "CR-N500" in the search box and click on "Search".
Select "CR-N500" from the search results.
Select your operating system from the drop-down menu.
Download the files that you need, such as "CR-N500 Firmware Update", "CR-N500 Software", "CR-N500 Driver", etc.
Save the files to your computer.
Installing the Software and Drivers
Make sure that your computer is connected to the same network as your camera.
Run the installer file that you downloaded from Canon's website.
Follow the prompts on the screen to install the software and drivers.
Restart your computer if required.
Your camera should now be recognized by your computer or network.
Updating the Firmware
Check for firmware updates on Canon's website or on your camera's web interface.
If there is a new firmware version available, download it from Canon 's website or from your camera's web interface.
Copy the firmware file to a USB flash drive or a memory card.
Insert the USB flash drive or the memory card into your camera.
Go to the camera's menu and select "Firmware Update".
Follow the instructions on the screen to install the firmware update.
Restart your camera if required.
Your camera should now have the latest firmware version.
How to Use Canon CR-N500 for Productions and Streaming
The Canon CR-N500 is a versatile PTZ camera that can be used for various productions and streaming scenarios. Whether you want to use it for live events, webinars, interviews, lectures, or podcasts, the camera can deliver high-quality video and audio that will impress your audience. Here are some tips on how to set up, configure, and operate the camera for different scenarios:
Setting Up the Camera
The first step is to mount, connect, and power the camera. You can mount the camera on a tripod, a wall, a ceiling, or any other suitable surface using the supplied screws and brackets. You can also use an optional mounting adapter if you need more flexibility. Make sure that the camera is securely attached and that it has a clear view of the scene.
Next, you need to connect the camera to your video output device, such as a monitor, a recorder, a switcher, or a computer. You can use an HDMI cable or an SDI cable to connect the camera to your device. You can also use an Ethernet cable to connect the camera to your network for IP streaming and control. You can also use a Wi-Fi adapter or a Bluetooth adapter to connect the camera wirelessly to your network or device.
Finally, you need to power the camera using the supplied AC adapter or an optional PoE (power over Ethernet) injector. Plug the AC adapter into a power outlet and connect it to the camera's DC input jack. Or plug the PoE injector into a power outlet and connect it to the camera's RJ45 port using an Ethernet cable. The camera should turn on automatically when it receives power.
Configuring the Camera
The next step is to adjust the camera settings according to your needs and preferences. You can use the remote controller, the web browser, or the smartphone app to access and change the camera settings. You can also use the buttons and switches on the back of the camera to change some basic settings.
Some of the settings that you might want to adjust are:
White balance: This setting adjusts the color temperature of the video according to the lighting condition. You can choose from preset modes such as auto, daylight, tungsten, etc., or manually adjust it using color temperature or RGB values.
Exposure: This setting adjusts the brightness of the video according to the scene. You can choose from preset modes such as auto, manual, shutter priority, iris priority, etc., or manually adjust it using shutter speed, aperture, gain, etc.
Focus: This setting adjusts the sharpness of the video according to the subject distance. You can choose from preset modes such as auto, manual, one-shot AF, etc., or manually adjust it using focus ring or focus buttons.
Zoom: This setting adjusts the magnification of the video according to the subject size. You can use the zoom rocker, the zoom buttons, or the zoom ring to adjust the zoom level. You can also use the digital zoom function to extend the zoom range up to 30x.
Pan and tilt: This setting adjusts the horizontal and vertical movement of the camera according to the scene. You can use the joystick, the pan and tilt buttons, or the web browser to adjust the pan and tilt angle. You can also use the preset positions to quickly move the camera to a specific angle.
Image quality: This setting adjusts the resolution, bitrate, codec, and gamma of the video according to the output option and the image quality mode. You can choose from standard, high quality, priority low delay, or priority low bandwidth modes. You can also choose from standard, wide DR, Canon Log 3, or HDR PQ gamma settings.
Audio: This setting adjusts the audio input and output of the camera according to the source and the destination. You can choose from microphone or line-level input modes. You can also adjust the audio volume, mute, and delay.
Operating the Camera
The final step is to use the camera for your productions and streaming projects. You can use the remote controller, the web browser, or the smartphone app to control and operate the camera functions and presets. You can also use the buttons and switches on the back of the camera to control some basic functions.
Some of the functions that you might want to use are:
Start and stop recording: You can start and stop recording video on a USB flash drive or a memory card inserted into your camera. You can also start and stop streaming video to your network or device using IP protocols.
Switch between output options: You can switch between HDMI, SDI, and IP output options using the output select button on the back of your camera. You can also switch between different IP streams using your web browser or smartphone app.
Adjust focus and zoom: You can adjust focus and zoom using the focus ring or zoom ring on your remote controller. You can also use the one-shot AF button or the zoom buttons on your remote controller. You can also use your web browser or smartphone app to adjust focus and zoom.
Adjust pan and tilt: You can adjust pan and tilt using the joystick on your remote controller. You can also use the pan and tilt buttons on your remote controller. You can also use your web browser or smartphone app to adjust pan and tilt.
Recall preset positions: You can recall preset positions using the preset buttons on your remote controller. You can also use your web browser or smartphone app to recall preset positions. You can store up to 100 preset positions for each camera.
Adjust settings: You can adjust settings using the menu button and the touchscreen on your remote controller. You can also use your web browser or smartphone app to adjust settings. You can access and change various settings, such as white balance, exposure, focus, zoom, pan, tilt, image quality, audio, etc.
Conclusion
The Canon CR-N500 is a dynamic 4K PTZ camera that can be used for productions and streaming projects that require high-end image quality and performance. The camera has a large 1" CMOS sensor, a 15x optical zoom lens, an optical image stabilizer, and a Dual Pixel CMOS AF system that deliver stunning 4K video with smooth motion, fast and accurate autofocus, and shallow depth of field effects. The camera also has a responsive pan and tilt mechanism, multiple video output options, and support for major IP streaming and control protocols that make it versatile and easy to use. The camera can be remotely controlled and operated using the Canon RC-IP100 controller, a web browser, or a smartphone app that provide access to the camera functions and presets.
If you are interested in buying or learning more about the Canon CR-N500 camera, you can visit or contact your local Canon dealer. You can also download the latest software and drivers for the camera from Canon's website or from the camera's web interface. You can also find some useful tips and tutorials on how to use the camera for different scenarios on Canon's website or on YouTube.
We hope that this article has helped you understand what the Canon CR-N500 camera is and how to use it for your productions and streaming projects. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!
FAQs
Q: How much does the Canon CR-N500 camera cost?
A: The Canon CR-N500 camera has a suggested retail price of $9,999 USD as of June 2023. However, the actual price may vary depending on the region, the dealer, and the availability.
Q: What are the dimensions and weight of the Canon CR-N500 camera?
A: The Canon CR-N500 camera has dimensions of 6.9 x 7.1 x 11 inches (W x H x D) and weighs about 6.6 pounds (without accessories).
Q: What are the power requirements of the Canon CR-N500 camera?
A: The Canon CR-N500 camera requires a power supply of DC 12V (using the supplied AC adapter) or PoE+ (using an optional PoE injector). The power consumption of the camera is about 24W (maximum).
Q: What are the warranty terms of the Canon CR-N500 camera?
A: The Canon CR-N500 camera comes with a one-year limited warranty from Canon USA or Canon Canada (depending on where you purchased it). The warranty covers defects in materials and workmanship under normal use and service.
Q: How can I contact Canon for support or service?
A: You can contact Canon for support or service by phone, email, chat, or online form. You can find the contact information on or in the user manual of the camera.
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